Legal
Terms of sale, payment and shipping, warranty and returns, privacy and cookies for Demograf Audio gear, with the seller and warrantor for each region.
Please read the following information carefully. By using this website and placing an order, you agree to these terms.
- Terms of Sale How an order is formed, paid, built, delivered and warranted
- Payment & Shipping Quotation, 50/50 payment schedule, lead times, delivery and customs
- Warranty & Returns One-year warranty, claims, returns and service after warranty
- Privacy Policy What we collect, why, who receives it and your rights
- Cookie Policy Cookie categories, your choice in the cookie banner and how to change it
- Legal Notice & Terms of Use Intellectual property, accuracy of information and use of this website
- Business details Who sells and warrants your gear
- Contact Write to the atelier — we answer within two working days
Brand
Demograf Audio — an atelier founded by Dmitriy Gubchenko in 1998. Demograf Audio gear is designed and voiced in the atelier and made to order in Kazakhstan; Burin (Kazakhstan) manufactures it under licence from Demograf Audio.
Demograf Audio is the seller and warrantor of your gear: it invoices you, receives your payments and services your gear.
Seller and warrantor by region
Demograf Audio
North America, Europe & UK, Asia, Middle East, Other Countries
Orders from every region are placed through the inquiry form on this website or by e-mail. Once we confirm the configuration, we send you an invoice for the deposit.
Governing law
The Terms of Sale and the Terms of Use of this website are governed by the law of the Republic of Kazakhstan, without prejudice to the mandatory consumer protection rules of your country of residence.
Terms in brief
Made to order: no returns except a defect we confirm · 50% queue deposit, balance before shipping · lead time 6 months or longer · 1-year warranty · insured worldwide delivery from Kazakhstan.
Contact
Informational purpose
The information on this website is provided for general information only. Descriptions, specifications and images may change without notice and do not constitute a binding offer. Please confirm specifications, configuration, price and lead time with the atelier before ordering.
Prices and errors
Prices are indicative “from” prices; amounts in currencies other than the US dollar are converted at the daily exchange rate for convenience only. The binding price is the one in your written quotation. If a price or detail on the website is wrong, the quotation prevails.
Subjective content
Reviews, owner impressions and journal entries express the subjective opinions of their authors. They are not measurements, product claims or professional advice.
Third-party links and content
Links to third-party websites, platforms and images hosted elsewhere are provided for convenience. We do not control or endorse them; visiting them is at your own discretion.
Website availability
We aim to keep the website available at all times but cannot guarantee uninterrupted access, and we are not liable for temporary downtime or technical faults.
Limitation of liability
To the maximum extent permitted by law, Demograf Audio is not liable for indirect, incidental or consequential damage arising from the use of this website or of the information on it.
Last updated 24 October 2026.